What payment methods does Myer accept?
Myer accept Visa, Mastercard, American Express, Myer Visa, Myer Card and PayPal.
Do Myer deliver internationally?
Myer currently only deliver within Australia.
Can I return an item I bought online?
If your return is due to change of mind, you can return an item for a refund if it meets the conditions of their return. Note that the returns conditions do not apply if the product does not meet the consumer guarantees as laid down by the Australian Consumer Law. To return an item, please make sure you have proof of purchase like a tax invoice.
How do I return an item?
If you’d like to return it by post, you can use ParcelPoint for a national flat rate of $6.95 (unless it’s a Big and Bulky item). Change of mind returns does not apply to big and bulky items. Myer have relaxed their returns policy during this unprecedented period to accommodate any reasonable return request outside of their standard terms.
Myer understand that many customers will not be able to physically make it into stores during this time so this gives peace of mind with any purchase made or are planning to make. As a minimum, they will provide an additional 30 days from when stores open to returning purchases.
How long do I have to return an item?
The exchange or refund is sought within 30 days of purchase date. While their Returns Policy remains unchanged, due to these unprecedented circumstances, they are happy to extend their 30 days ‘change of mind’ return policy for reasonable requests.