Every single bottle of wine you buy from Wine Selectors is covered by their 100% satisfaction guarantee. If you don’t like any wine, for any reason, they'll refund you. If you find wines that are simply not to your taste, they’ll return your money
Wine Selectors Value Guarantee ensures you won’t pay less for wine anywhere else. If, at the time of purchase, you find any wine advertised elsewhere at a lower price Wine Selectors will match that price or refund the difference.
Wine Selectors also offers a range of non-wine products. Wine Selectors will gladly replace or refund your money if the product is found to be defective. Wine Selectors cannot, however, refund the purchase price of these items based on personal taste or preferences.
If you’re not happy with any of our wines, or, at the time of purchase you find the same wine advertised elsewhere at a lower price, give the Customer Service Team a call on 1300 303 307, Monday to Friday 8.30am – 6.00pm (EST).
Please refer to the Returns Policy section (14.) of the Purchase Terms and Conditions.