When is my next billing date?
A summary of your account details can be found in your Account Settings. This is where you will find your renewal date and the amount due. Please be aware that you will continue to be billed each month until you contact them to cancel.
To access Account Settings:
Log in to your WW account > Click Account at top right > Settings > Scroll down to “We locked your account settings for your security.” and enter your password to access your Account Settings
Under Account Status, you will find your Next billing date.
What are Weight Watchers SmartPoints?
SmartPoints is the easiest Weight Watchers counting system that lets you easily keep your intake of unhealthy foods at bay. Every food has an assigned SmartPoints value which is based on its amount of calories, saturated fats, sugar and protein.
How do I change my account payment information?
Follow the instructions below to change your account payment information on your desktop computer:
Log in to your WW account > Click Account at top right > Settings > Account & Billing > for security purposes, log in again to access your account
Under Account Status, hover over Payment Method and click Edit
Enter your new payment information and click Save
Do I have to attend Weight Watchers meetings?
As mentioned, meetings are a great way to get support throughout the programme but you can also follow your plan 100% online and with the app should you prefer. This way is equally as motivating - just find what’s right for you!