Kivari Coupon Codes

Returns are processed as soon as they can. Please allow up to 5 business days of your return being received into their warehouse to be processed. Kivari advise to use a traceable shipping service when sending your return back to them to track its whereabouts. Once your return has been processed you will receive an email update.

You are able to select the refund option for all full-priced items in the returns portal when placing your return. When you select the return option you will see Credit which is in the form of a digital gift card to use on their website but if you are after a refund click the menu to choose the refund option.

For sale items and items discounted over 20% you will only be able to choose the Credit option which is in the form of a digital gift card.

Once an order has been placed through their website it cannot be changed or cancelled. This means that no further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders, adding discount codes or cancelling your order.

If you believe you have received the incorrect item or an item with a fault, please contact their friendly customer care team at customercare@kivari.com.au with an image of the garment and fault along with your order number.

International orders are processed within one business day of being placed and are dispatched within one business day. All international orders are shipped using DHL Express. They aim to get your order to you asap and international orders are usually delivered within 4-7 business days after it has been dispatched from their warehouse.