Can I change/cancel my order?
Johnny Bigg want to get your order out to you as soon as possible, so once you have clicked the “Process Order” button and your order has been confirmed it has already been sent to their warehouse to be picked and packed.
It’s not possible at this stage for you to change or cancel your order. Once you receive your order just follow their returns instructions in the Refund Policy section of their website if you want to return an item.
You are able to change your order while you are still browsing and shopping. You will need to go to “My Bag”. Here you can delete a product by clicking on the “X” next to the “Qty” field, or change the quantity by clicking the “up” or “down” arrows.
How can I get Johnny Bigg free shipping?
Free shipping on orders more than $75. $8 for standard delivery on orders less than $75. $12 for express delivery on orders less than $75
What forms of payment does Johnny Bigg accept?
Johnny Bigg accept Visa, Mastercard, Amex and PayPal.
What is the Johnny Bigg returns policy?
Johnny Bigg will accept returns for clothes that don’t fit or meet your standards of approval. Simply go to its website and download and print a shipping label, fill it in and put it in the package that you send the clothes back in.
How do I order online?
To purchase items via the Johnny Bigg website, just click on the item you wish to buy, select the size, colour and quantity you want and click “Add to bag”. You can then go back and add additional items to your bag or click ‘View Cart & Checkout’ to complete your order. Unfortunately, they are unable to take any orders via phone or email.