What is the payment method?
Craft Cartel Liquor accepts VISA, American Express, and Master Card.
How can I track my order?
Once your order is dispatched, Craft Cartel Liquor will send you an Australia Post tracking number so you know where your order is at all times.
How do you charge for shipping?
$9.95 per case for all deliveries Australia wide.
When will I receive my orders?
For Sydney, Melbourne, Brisbane Metropolitan Craft Cartel Liquor will deliver your craft beer within 7 working days. For Perth. Adelaide, Tasmania and regional areas please allow up to 10 days. Customers in remote locations may need to allow for additional shipping time.
What is the policy for damaged, faulty or incorrect?
In the event you receive goods that are damaged, faulty or incorrect, please contact Craft Cartel Liquor within 21 days of receiving your order and they will refund the value of the damaged or incorrect goods.
What about money back policy?
If you’re not completely satisfied with your order, you can return your order within 21 days and receive a full refund excluding shipping costs if you return the goods in their original condition to Craft Cartel Liquor warehouse.
Refunds will be debited onto the credit card used to make the purchase. Please allow up to 3 business days for your refund to be processed. Your bank may have additional waiting periods for funds to be returned.