If I need to cancel my booking, will I pay a fee?
If you have a free cancellation booking, you won’t pay a cancellation fee. If not, you may incur a cancellation fee. Any cancellation fees are defined by the property.
Can I cancel or change my dates for a non-refundable booking?
Unfortunately, this isn’t possible. If you choose to cancel your booking, you may incur charges. Any cancellation fees are determined by the property. You will pay any additional costs to the property.
How do I know if my booking was cancelled?
After your booking is cancelled, you should receive an email confirming the cancellation. If you didn’t receive an email within 24 hours, first check your inbox and spam/junk mail folders, and if you haven’t received an email, contact the property to confirm if they got your cancellation.
Can I cancel my booking?
Yes! Any cancellation fees are defined by the property and listed in your cancellation policy.